For deliveries in Singapore, the local sales tax (GST of 7%) is automatically applied to your order in accordance with Singapore tax regulations. You are not required to pay for any additional costs. There will not be hidden costs billed upon delivery.
For international deliveries, Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.
By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees. If you refuse a shipment from our courier, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to our courier. This amount will be deducted from your merchandise refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
95% of overseas shipments are no issue. Do note that we are a Singapore business and do not know the customs and culture of every other country. We hope you can understand we are unable to compensate if goods are delayed, taxed, confiscated, or lost due to laws, regulations or corruption. We can only send out smoothly from our side, and we are unable to manage another country’s delivery.
