Smart Camera Singapore FAQ - Returns and Exchanges

If you’ve received an order containing a damaged, defective, or incorrect item, please contact us at hello@SingaporeLite.com as soon as possible with your order number and image(s) of the issue – we will try our best to solve the issue.

We do accept exchange within 14 days of purchase. However, please ensure that the item is in its original and unused condition. Customers who wish to exchange items would have to send them back to us either via registered postage. More details on our Return/Exchange Policy and Process can be found here.

*Do note that if customer opts for exchange via registered postage, both postage fees would be bear by customer.

We do accept returns within 14 days of purchase. However, please ensure that the item is in its original and unused condition. Customers who wish to return items would have to send them back to us at their own cost and upon receiving the items; we will issue a coupon code of the refund value. More details on our Return policy and process can be found here.

*Do note that all returns must be sent back to us within 5 working days after return authorization given.